Privacy Policy

1. Introduction

At Booking Super, we take your privacy and data security seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management and hotel booking software. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information in two main categories:

• Client Data: Information provided by the hotelier/property owner during onboarding, including contact details, business registration information, and billing details.
• Guest Data: Information processed by the software on behalf of the hotelier, such as guest names, contact details, booking dates, ID documents, and payment transaction statuses.

3. Data Ownership & Processing

You own your guest data. Booking Super acts solely as a data processor. We do not sell, rent, or use your guest data for our own marketing purposes. The guest information collected through your branded booking engine belongs entirely to your property.

4. Third-Party Integrations

To provide a seamless experience, our software integrates with external services. Please note:

• OTAs (Online Travel Agencies): When syncing with platforms like MakeMyTrip, Agoda, or Booking.com, certain reservation data is exchanged to maintain accurate inventory.
• Payment Gateways: We integrate with secure payment processors like Razorpay and UPI. Booking Super does not store sensitive credit card numbers or UPI PINs on our servers; these are handled directly by the certified payment gateways.

5. Data Security

We implement robust, industry-standard security measures, including SSL encryption and secure server hosting, to protect your data from unauthorized access, alteration, disclosure, or destruction. Regular security audits are conducted to ensure the safety of both client and guest information.

6. Cookies and Tracking Technologies

Our software and website may use cookies to enhance user experience, remember session logins, and analyze website traffic. Hoteliers can manage cookie preferences through their browser settings, though disabling them may affect the functionality of the software dashboard.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in legal requirements or our software's features. We will notify clients of any significant updates via email or through an announcement on the software dashboard.